Accomplished user experience (UX) leader driving cross-team creativity, collaboration, and inclusive environments. I specialize in UX design and research, mentoring and leading teams. I am seeking an organization where I can impact company culture while directing engaging, user-friendly interactions.
EXPERIENCE
Facilitated user research and design projects, driving increased adoption of user-centered design practices across departments while collaborating with team members to expand best practices, resulting in more effective projects.
Project examples
- Knowledge Management: Transformed a keyword search tool into an AI-driven experience focused on exploring and discovering internal insights and documentation, resulting in significantly improved user understanding of the product's ability to access institutional knowledge.
- Partner Portal: Conducted discovery research for a global investment portal, interviewing 68 users across departments and organizations to identify key needs and pain points. This research informed business capabilities and technical requirements, leading to a development plan for a potential future investment.
Spearheaded design and user research at a fast-based startup focused on revolutionizing innovation by leveraging complicated AI systems to help companies identify new market opportunities, resulting in a user-friendly and intuitive experience that addressed complex business needs.
- Streamlined the user-centered design and agile development process through effective cross-functional collaboration, leading to faster release of product features while maintaining high-quality user experiences.
- Developed and implemented clear product roadmaps that aligned the organization around shared goals, ensuring efficient resource allocation and a unified vision for product development.
Principal Interaction Designer,
Blink UX, 2012 - 2019
Led design and research projects for an award-winning, evidence-driven design agency, delivering innovative and impactful solutions for clients across diverse industries.
Project examples
- Moen’s Smart Shower: Directed the design, user research, and development of a voice-enabled smart shower that integrated with multiple voice assistants, resulting in a highly-rated and successful product launch. The shower was named one of “The 30 Most Innovative Products of 2019” by Better Homes and Gardens.
- NASA Distributed Active Archive Centers: Oversaw a massive, interdisciplinary research project focused on improving data accessibility for scientists. The implemented designs streamlined data access processes, leading to increased research productivity and improved scientific discovery.
